At Shreekanchan, we take great pride in delivering fresh and high-quality dairy products to your doorstep. Due to the perishable nature of our items, we follow a strict no-return policy. However, we value your satisfaction and have a fair refund policy in place in case of genuine issues.
Returns
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We do not accept returns of any dairy products once sold or delivered, due to hygiene and safety concerns.
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Please inspect your order upon delivery. If the product is damaged, leaked, expired, or incorrect, kindly contact us within 24 hours of delivery with photo/video proof.
Refunds
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If your complaint is found to be valid (damaged, wrong product, or quality issue), we will issue a full or partial refund, or provide a replacement, as applicable.
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Refunds are credited to the original payment method within 5–7 business days after approval.
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Replaced product will be delivered with in 5 days
Non-Refundable Situations
We do not offer refunds in the following cases:
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Change of mind after purchase
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Incorrect delivery details shared by the customer
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Delay caused due to customer unavailability or unforeseen circumstances
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Opened, tampered, or consumed products
How to Raise a Complaint
To raise an issue, please contact us via:
📧 Email: yadavmilkcenter999@gmail.com
📞 Phone/WhatsApp: +91 77719 33969
Please include your Order ID, clear photos/videos, and a description of the issue.